Enhancing Change Capacity. Client-Consultant Collaboration and Emergent Change
DOI:
https://doi.org/10.4468/2007.1.10kerber.buonoKeywords:
Management Consulting, Consulting, Client-Consultant Relationship, Managing Organizational Change, Change Management, GlobalizationAbstract
Companies, in every industry are increasingly challenged to build a capacity for change, both in response to and in anticipation of continuously changing competitive market and technological pressures.
Client-consultant collaboration can be prompted to broaden change management repertoire, creating a culture in which organizational members understand and support different approaches to change, ask and respond to questions that
stimulate change and, in general, develop a culture of change.
Consultants, working and collaborating with the client, can prompt a broader appreciation of the range of appropriate change approaches and when turning a system ‘loose’ may be the most effective way to proceed. The goal is to work with
clients to create organizations that are ‘built to change’.
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