BELLINI, N.; CONVERT, L. The Concierge. Tradition, Obsolescence and Innovation in Tourism. Symphonya. Emerging Issues in Management, [S. l.], n. 2, p. 17–25, 2017. DOI: 10.4468/2016.2.03bellini.convert. Disponível em: https://symphonya.unicusano.it/article/view/2016.2.03bellini.convert. Acesso em: 23 apr. 2024.