BRONDONI, S. M. Planned Obsolescence, Total Quality, Zero Defects and Global Competition. Symphonya. Emerging Issues in Management, [S. l.], n. 2, p. 8–20, 2018. DOI: 10.4468/2018.2.02brondoni. Disponível em: https://symphonya.unicusano.it/article/view/2018.2.02brondoni. Acesso em: 28 apr. 2024.